There are many benefits of implementing online ordering to your existing restaurant. Here are a few:

Increase Revenue – Research has shown that customers will order online if the option is available. The same research shows that customers will also order online more frequently and order more items per ticket than with conventional ordering.

Customer Satisfaction – Customers will be able to order online without calling in their orders. This will eliminate the possibility of them getting a busy signal, being placed on hold, or not being able to hear because of a noisy enviornment. Customers can also place orders any time, day or night, no matter if your restaurant is open or not. Online ordering eliminates the possibility of errors occurring with an order. Orders are accurately placed and received to your establishment.

Reduce Phone Order Time – When you have online ordering you reduce the time your workers spend with phone orders. Instead of a worker answering the phone, writing the order down, verifying the order, writing down contact info, and then calculating the price of the order you will have the online ordering software gather all the information automatically. This will free up time for your workers to spend on preparing the orders and other important tasks.

Eliminate Mistakes – Online orders virtually eliminate mistakes usually made when receiving phone orders. Customers are given a clear and easy way to select their items along with the different choices for each item as well as any special instructions. You will get exactly what the customer wants in their order with no mistakes reducing time and resources needed to remake orders.

Easy Integration – There is no needed software or bulky hardware to utilize our online ordering system. All orders will get faxed and emailed to you. A Phone Alert automated messege can be sent as well.

Other Benefits (click on title)
Return on Investment
Advertising/Marketing Benefits